How we make It Simple
We provide expert end-to-end solutions for your air conditioning needs; from purchase to maintenance, we've got you covered.
Find the right air conditioner for you
We want you to experience efficient cooling and lower power consumption* by helping you get the appropriate unit type and specifications based on:
- Room dimensions
- Intended usage duration
- Average occupants
- Unit type preference
Experience hassle-free installation
We offer a quality installation experience like no other.
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Keep your air conditioner good as new
Your units perform at their best through our regular maintenance services
Convenient Booking
Register now to access our online platform and experience how quick & simple booking a service can be.Complete Service Packages
We’ve thought of everything you might need; from the most basic to the most comprehensive services for your unit.Certified Technicians
Our team is well-trained and fully-equipped with the right tools to make sure the job is done right every time.Proper Maintenance
Our proactive service scheduling process prolongs your unit’s life span and keeps it in tip-top shape.
Leave everything to us
You can finally relax knowing that you made the right choice but the experience won’t stop there. We’ve redefined what service really means, within warranty or not.
- Our technicians treat each of your units with utmost care
- Get the quality you deserve at a reasonable price
- Use of only factory authorized parts
- Earth-friendly disposal of old units due for replacement
Frequently Asked Questions
How can I book a service?
Registered customers can book a service through www.sureserv.ph. To schedule a service, simply click the “Book a Service” button on the Home Page menu and pick the service date and timeslot convenient for you. You will receive your job confirmation and also be kept updated on the status and progress of your service request.
For first time users, you need to sign up using your Facebook or email credentials. SureServ will send a verification e-mail confirming your registration. Once registered, you’re all set and ready to avail our services.
What are my payment options?
We accept online payments via credit or debit card and GCash.
How do I track my service booking status?
We promise consistent and real-time updates whenever you book you services with us.
SureServ will connect with you via SMS and e-mail notification ensuring that you're well-informed about your services status, and you may opt to reach us through the following additional channels:
Via FB Messenger:
You may check your status by messaging us through our official Facebook Page: www.facebook.com/SureServPH.
Via Email:
You may an email to customerservice@sureserv.ph.
Via Website:
You may also check your service status via the SureServ website. Simply sign in using your registered account details and to Customer Account. You can clock on "Service Status" to see the progress of your booked services/s.
How do I cancel / change my service booking?
In case you changed your mind and want to cancel your service booking or appliance purchase, all you need to do is sign back in and go to Customer Account > Service/ Order Status > Cancel Booking. When you cancel your service booking, you will be asked to fill out a cancellation form. An e-mail notification with a cancellation reference code will be sent to your registered e-mail address.
What is your Replacement and Refund Policy?
Please read our Replacement and Refund Policy here.
How do I refund my cancelled service booking?
Please read our Refund Policy here.
Start a worry-free experience today
